Privacy Policy
At Web Techies, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website or use our services.
1. Who We Are
Web Techies is a web development and automation agency serving businesses across the UK and Europe. We provide website development, e-commerce solutions, CRM automation, SEO services, and ongoing technical support.
If you have any questions about this Privacy Policy, you can contact us through our website contact form.
2. Information We Collect
We may collect and process the following types of information:
Personal Information
- Name
- Email address
- Phone number
- Company name
- Billing information
- Project details submitted through forms
Technical Information
- IP address
- Browser type and version
- Device information
- Pages visited
- Time spent on the website
- Cookies and tracking data
Marketing & Communication Data
- Preferences for receiving marketing communications
- Responses to surveys or forms
- Communication history with our team
3. How We Use Your Information
We use collected information to:
- Respond to enquiries and provide customer support
- Deliver web development and automation services
- Process invoices and payments
- Improve website performance and user experience
- Send important project updates
- Provide marketing communications (only with consent)
- Maintain security and prevent fraud
4. GDPR Compliance
Web Techies operates in compliance with the UK GDPR and EU GDPR regulations.
We process personal data only when we have a lawful basis, including:
- Your consent
- Contractual necessity
- Legal obligations
- Legitimate business interests
You have the right to:
- Access your personal data
- Request correction of inaccurate information
- Request deletion of your data
- Withdraw consent at any time
- Object to certain processing activities
- Request data portability
To exercise your rights, please contact us through our website.
5. Cookies
Our website may use cookies and similar technologies to:
- Improve website functionality
- Analyse website traffic
- Remember user preferences
- Support marketing and analytics tools
You can control or disable cookies through your browser settings.
6. Third-Party Services
We may use trusted third-party tools and platforms, including:
- Google Analytics
- Stripe
- PayPal
- Calendly
- Mailchimp
- HubSpot
- GoHighLevel
- Cloud hosting providers
These third parties may process your data according to their own privacy policies.
7. Data Security
We implement appropriate technical and organisational security measures to protect your data from:
- Unauthorised access
- Loss or theft
- Misuse
- Disclosure or alteration
However, no online transmission or storage system can be guaranteed 100% secure.
8. Data Retention
We retain personal data only for as long as necessary to:
- Deliver our services
- Meet legal and accounting obligations
- Resolve disputes
- Enforce agreements
When data is no longer needed, it is securely deleted or anonymised.
9. International Data Transfers
Because we work with clients and service providers across multiple countries, your data may be transferred and processed outside your country of residence. We ensure appropriate safeguards are in place for international transfers.
10. External Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.
11. Children’s Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements or our services. Updated versions will be posted on this page with a revised effective date.
13. Contact Us
If you have questions regarding this Privacy Policy or your personal data, please contact us via: